Refund policy

FINAL SALE POLICY

All Redneck Hood™ sales are final. We do not accept returns or exchanges and do not issue refunds for changes of mind, sizing or fit, color selection, or customer ordering errors.

Please review the product description, sizing information, color selection, shipping address, and all other details before checkout.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If merchandise arrives damaged, defective, or different from what you ordered, email membership@redneckhood.com within seven calendar days of delivery.

Include your order number, a description of the issue, and clear photographs of the merchandise and packaging. Do not wear, wash, alter, or discard the merchandise before contacting us.

After verifying the issue, Redneck Hood will provide an appropriate resolution, which may include replacement merchandise or a refund. This exception applies only to verified damage, defects, or fulfillment errors.

If Redneck Hood requires an approved damaged, defective, or incorrect item to be returned, Redneck Hood will provide a prepaid return label. The customer will not be charged return shipping.

ORDER REVIEW AND CANCELLATION

Submitting an order does not guarantee approval. Under the Redneck Hood Member Code and order-review process, Redneck Hood may approve, deny, cancel, or refund an order.

If an order is denied or canceled before payment is captured, no completed charge will be collected. If payment has been captured and Redneck Hood cancels or cannot fulfill the entire order, a full refund will be issued to the original payment method. If only part of an order cannot be fulfilled, the unavailable merchandise and any applicable charges will be refunded.

CONTACT

For questions about this policy or a qualifying order issue, email membership@redneckhood.com.

Nothing in this policy limits any rights that cannot be waived under applicable law.